Hail and Farewell

Hail to our new Board of Directors members. We are excited to “Welcome Aboard”: Lenin Roa of Lawrence MA. Lenin is a Retired Navy Veteran and a Realtor with Coco and Early. Danielle Donohue of Methuen MA. Danielle is an Army Veteran and Director of Sober House in Methuen MA. Each of our new Board Members bring unique talent and experience that will be of great value to Team VNOC as we continue to improve upon and expand the programs and services, we provide our Veterans and their families. A Huge Farewell goes out to long time Board Member and Army Veteran, Joe Hey. Joe was born and still resides in Lawrence MA. He was instrumental to the Veterans Housing and organizational expansion provided through the late Director John Ratka. Joe’s local knowledge, insight and comradery will be greatly missed by his fellow Board Members and the entire VNOC Staff, though, we are comforted with the knowledge of his remaining on the BOD Presidents Advisory Committee. Thank you Joe for your outstanding Volunteerism.

Thank You All

As the month of April 2020 draws to a close, we at the VNOC find ourselves extremely fortunate. None of our VNOC staff members or Veterans under our care have shown any signs or symptoms of the COVID-19 virus. Working closely with the Department of Veterans Services and the VA Bedford Medical personnel, we were able to have 66 Veterans under our GPD programs tested for the COVID-91 virus. All 66 Veterans test results were negative for the virus.

I am extremely pleased to take this opportunity to personally thank every fellow employee at the VNOC for their outstanding work and tireless dedication to serving and protecting our Great Defenders of Freedom.


  • By adhering to the Governors “Stay at Home” order, social distancing, personal hygiene and constant sanitizing of all surfaces combined with lots of praying, we have been able to continue providing the HIGHEST QUALITY of Professional services to our Veterans and their families. Even with a reduced staff at all of our facilities, we have been able to provide intake services for our Veterans in need. During this period, when our Veterans are relying on us the most, we have greatly increased our Food Pantry services. As we work with local volunteers, and staff filling in where needed, we have been able to provide Food Pantry “pop-up” locations in Haverhill and Danvers – every other week – in partnership with Mass Military Services Foundation’s Food4Vets Program (refer to news story and links to register for food pick up).

With the continued support from organizations like the Lawrence Elks Lodge and local restaurant, Raff’s Café, VNOC has been able to provide exceptional meals to our veterans without interruption and support a local Veteran owned business (refer to story in our news section).

It is unprecedented times like this that bring out the very best in all of us. The VNOC can provide comfortable shelter and a warm meal every day to our Veterans. Every Veteran has the best supportive services available, unmatched by any other Service Provider in the Country. We can only provide these exceptional services to our Veterans thanks to our community partners and the generous donations from local citizens.

We continue to maximize these resources (monetary, food, and gift card donations) through our outstanding Professional Staff who pride themselves in Competency and Clarity. This competency and clarity is prevalent throughout the VNOC organization to include our outstanding leadership at the Board of Directors level.

You can help the Veteran community by donating to VNOC by clicking HERE.


In following the CDC guidelines concerning limiting gatherings due to the Corona Virus, and out of concern for the health and safety of our Veteran residents, clients, guests, and staff, Veterans Northeast Outreach Center has closed our hall to the public. However, we are still open and available to assist any Veterans during this time.

Veterans or agencies having appointments or requesting information from our SSVF, Benefits, Outreach, and Employment departments are encouraged to call in to VNOC at 978 372-3626 to speak with their case manager or to get more information regarding assistance for their concerns.

We do have staff on site at 10 Reed Street, Haverhill, MA to assist any Veteran with emergency concerns, such as housing, food assistance, or other emergency supply supports.

Veterans Northeast Outreach Center is committed to staying available for the Veteran community during this time. We have limited our public interaction but are conducting business as usual in the best way we can.

Please do not hesitate to call if you have any referrals, requests, or any questions about our services.

Thank you, and stay safe

Ed Mitchell, USN (Ret.)
Executive Director